In compliance with Republic Act No. 11032 otherwise known as the Ease of Doing Business and Efficient Government Service Delivery Act of 2018, FPA adopted its revised Citizens Charter effective 21 February 2019, with the issuance of Memorandum Circular No. 2.
This is responsive to the call of President Duterte to cut red tape, promote efficiency, and expedite transactions in government.
“With the latest edition of the Citizen’s Charter, FPA is setting a higher standard for which to measure the Agency’s performance, “ enthused Wilfredo Roldan, FPA Executive Director.
Roldan added that the initiative enables the Agency to provide stakeholders the best service that they deserve, promote good governance and transparency in public service.
Under the new Citizen’s Charter, processing time commitments of frontline services have been reduced from the Citizen’s Charter 2017 version. The previous version complied with the Republic Act No. 9485 or the Anti-Red Tape Act (ARTA) of 2007.
These include the issuance of licenses, registrations and permits both for fertilizer and pesticide regulations, laboratory analysis of fertilizer and pesticide products, registration of Plant-Incorporated Protectant (PIP), accreditation of fertilizer and pesticide Researchers, Safety Dispensers, Responsible Care Officers (ARCO), and Agricultural Certified Pesticide Applicators (CPA) Fumigator and Exterminator.
FPA continues to abide by its SAFETY Performance Pledge in ensuring that regulatory services are efficiently delivered.
The revised Citizen’s Charter can be accessed through this link http://fpa.da.gov.ph/images/FPAfiles/DATA/CitizenCharter/2019/CitChar2019.pdf